Service · Vol. 04
Marc Friedman
Est. 2018
Service · AI Integration Services

AI ThatActually Ships.

AI integration services for real products, not demos. OpenAI integration, AI chatbot integration, and custom LLM pipelines with measurable outcomes, production-ready architecture, zero hype.

Taking bookings, NowLLM + MLAnthropic · OpenAIProduction-gradeStart a project
01Who it's for

If you've been told AI will fix it.

Most teams come to me after a failed pilot or a demo that looked magic in the room and broke in production.

We built an AI prototype but can't get it reliable enough to ship.

Our team is spending hours doing work an LLM could handle.

I don't know where AI actually fits in our product.

We need agents but nobody on our team has built one at scale.

02What you get

AI, delivered like software.

01

OpenAI Integration + RAG

OpenAI integration for chat interfaces, document Q&A, and intelligent search, grounded in your data, with citations, guardrails, and evaluation pipelines. Same pattern with Anthropic, Google, or local models.

02

Workflow Automation

Pipelines that replace repetitive human work: ticket triage, content operations, report generation. Reliable enough to trust in production.

03

AI Chatbot Integration + Agents

AI chatbot integration done right, purpose-built chatbots and agents that take action, not just generate text. With proper scoping, logging, and human-in-the-loop checkpoints.

04

Prompt + Eval Infra

Versioned prompts, automated evals, regression tests. So your AI feature doesn't silently degrade as models update.

03The Process

From 'AI idea' to shipped feature.

I.

Scope

Most AI projects fail because they're scoped like magic. I scope them like software: one task, one success metric, one user.

  • Task definition
  • Success metrics
  • Risk + guardrail design
  • Model selection
II.

Prototype

A thin vertical slice that proves or disproves the hypothesis. No UI polish, just: does this work?

  • Initial prompt engineering
  • Grounding strategy (RAG, fine-tune, etc.)
  • Minimal UI
  • First eval set
III.

Harden

This is where most projects fail. I build the eval pipeline, the guardrails, and the observability before the feature ships.

  • Automated evals
  • Safety + guardrails
  • Cost + latency monitoring
  • Human-in-the-loop design
IV.

Ship + Iterate

Deploy to production, watch the metrics, iterate on prompts and retrieval weekly.

  • Production deploy
  • Analytics + logging
  • Weekly prompt iterations
  • Quarterly model review
06 / 12Continue · More services
01 · B2BService

B2B Web Design

A B2B web design agency building React & Next.js sites that generate qualified leads and drive pipeline.

  • Lead-gen focused
  • Custom React + Next.js
  • 50+ across 3 continents
Open service
02 · BuildService

Web Development

Custom-coded React sites that load in under 2 seconds, rank on Google, and convert.

  • React + Next.js
  • CMS + integrations
  • 4–12 week builds
Open service
03 · DesignService

UI/UX Design

Interfaces grounded in research, built to move the number that actually matters.

  • Research → wireframe → ship
  • Conversion-focused
  • A11y AA
Open service
04 · SystemsService

Design Systems

Tokens, components, documentation. The opinionated rules that keep a product consistent.

  • Audit → tokens → ship
  • Storybook + docs
  • OSS-friendly
Open service
05 · LaunchService

Startup MVP

Ship the product that proves your thesis, fast. Built to raise, win first users, or kill an idea.

  • 30-day launches
  • Investor-ready
  • Founder-built
Open service
06 · AIService

AI Integration

Real AI in real products, not demos. Measurable outcomes, production-ready architecture.

  • LLM + RAG + agents
  • Evals + guardrails
  • Anthropic / OpenAI
Open service
07 · SecurityService

Cybersecurity UX

Security baked into the product, not bolted on after a breach. SOC dashboards, auth, access control.

  • OWASP-aware
  • SOC-grade UX
  • Pen-test friendly
Open service
08 · SEOService

SEO Content & Layout

Pages structured for search engines AND humans, content that ranks because it answers, layouts that convert.

  • On-page SEO
  • Conversion layouts
  • Schema.org
Open service
09 · Answer EnginesService

AEO

Get cited by ChatGPT, Perplexity, Claude, and Google AI Overviews. Structured content AI engines can extract.

  • ChatGPT + Perplexity
  • Schema-first
  • Citation tracking
Open service
10 · Generative SearchService

GEO

Show up inside AI-generated answers across LLMs. The new SEO playbook for an AI-first search era.

  • LLM-first content
  • Brand-as-entity
  • Cross-engine tracking
Open service
11 · LocalService

Local SEO

Dominate Google Maps, win the Local 3-Pack, turn your Google Business Profile into your best landing page.

  • GBP optimisation
  • Local 3-Pack
  • NAP + reviews
Open service
12 · CareService

Maintenance & Hosting

Your site kept fast, secure, and online, by the same person who built it. Cloudflare-grade hosting handled.

  • Same-day fixes
  • Cloudflare hosting
  • Monthly perf report
Open service

, 06 / 12

AI Integration

ColophonStart here.

Ship AI your
users actually use.

Book a call and we'll scope your AI integration services properly, OpenAI integration, AI chatbot integration, or custom pipelines, with a plan to ship it, not a slide to admire it.

Service · Vol. 01Issue: 2026Marc FriedmanThanks for reading.